Account Deletion Policy – Baatein Audio Calling App
Last Updated: 1st July, 2025
Baatein is committed to protecting user privacy and ensuring that users have full control over their data. As part of our compliance with Google Play’s User Data policy and in support of user rights, we provide a clear and accessible process for account deletion.
🔹 User-Initiated Account Deletion
Users have the right to delete their Baatein account at any time through the app.
- To initiate deletion, navigate to the Profile section of the app and select the “Delete Account” button.
- Alternatively, users may request account deletion by contacting our support team via email at info@baaten.in.
Upon receiving the request, our team will review it and respond within 7 days with further instructions or confirmation.
When an account is deleted:
- All personal data, profile information, and call history will be permanently erased from our active systems within 30 days.
- Account deletion is permanent and irreversible.
- Any in-app purchases or subscriptions are non-refundable after deletion.
This ensures users maintain full control over their presence on the platform, as required by Google Play policies.
🔹 Baatein-Initiated Account Deletion
We reserve the right to suspend or permanently delete accounts that violate our Terms of Use or Community Guidelines. Violations include (but are not limited to):
- Harassment, hate speech, or abusive behavior
- Use of the app for scams, impersonation, or unlawful activity
- Spamming or misuse of app features
- Recording or distributing conversations without proper consent
Enforcement Process:
- Users may be warned or temporarily suspended.
- Our moderation team will review and investigate the violation.
- If confirmed, the account may be permanently removed.
- Users may appeal the decision within 7 days by contacting info@baaten.in.
🔹 Data Retention & Legal Exceptions
After account deletion:
- All user data is deleted from active systems unless retention is required by law.
- Minimal metadata may be retained for fraud prevention or dispute resolution, as permitted by applicable regulations.
- No call recordings are stored unless a call is explicitly reported by users.
🔹 Contact Us
For assistance with account deletion or questions regarding data privacy, please contact:
📧 info@baaten.in